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How to Register

  1. Click the "Student Registration" link.
  2. Enter your School ID. This ID is found on the front of your student packet.
  3. Enter your child's first name, last name and email and click 'Next'.

You will receive a unique Student ID to give to family and friends. Be sure to write it down so you have it for future reference. You can now email family and friends and the information will be passed on to them so they can order and you will get credit. You can send unlimited emails!

Q:  How does the online store work?
A:
  By choosing to shop for a group, you will be asked to enter a group ID which will take you to that group's section.  You can shop through the brochure(s) and your purchase will benefit the group you selected.

Q:  How long will my purchases benefit the group I choose?
A:
  During the group's sale all of your purchases will benefit your group.  The group will receive credit after the end of its sale for any online sales.

Q:  Why aren't all of the items in my brochure found online?
A:
  We offer a limited selection of online items.

Q:  How will my purchase benefit the group?
A:
  When you enter the site and enter the student ID, you will be able to view the same brochure(s) that the student is showing locally.  A portion of your purchase will benefit the group and the student will be credited for prizes.

Q:  What forms of payment do you accept?
A:
  Visa, MasterCard and Discover. Payment on your credit card statement will read 'United Service Associates'.

Q:  Is it safe to enter my credit card number on the site?
A:
  Yes.  We use SSL (Secure Socket Layer) security.  Credit Card numbers are only stored on the web server temporarily.  You will be asked to enter your credit card number each time you checkout.

Q:  When I register at checkout, what happens to my information?
A: 
When you register, your information stays with our company.  Your information will NOT be sold to any third parties.  During checkout you will have the option to join our mailing list.  You may be contacted by our Customer Service Center to verify any questions we may have about your order.

Q:  How does my group sign up to use the online store?
A:
  Please send an email to info@pleasehelpmyschool.com.  Please include your name, group's name, address, and phone number.

Q:  What is the student ID?
A:
  The student ID is a unique number given to each student when they register.  You will need it to enter the group's section of the site.  Contact the student if you do not have the student ID.

Q:  When will my products arrive?
A:
  Most orders are processed and shipped directly to the customer in 2-4 weeks.

Q:  Will I have to pay sales tax?
A:
  We are required to collect sales tax on orders which are placed in Tennessee.

Q:  How do I return a damaged or wrong item?
A:
  Please send an email to info@pleasehelpmyschool.com with the invoice number and item in question. We have a 14 day refund policy for all items and shipping charges.